Online Shopping » Shipping and Return Policy

Shipping and Return Policy

Delivery Time
All orders will be delivered within 2 days. There are four slots for delivering your order - 9 AM to 12 noon, 12 noon to 3 PM, 3 PM to 6 PM and 6 PM to 9 PM. Your can choose any one slot. The exact time will be fixed with you as per your convenience over the phone by our delivery team. Delivery days exclude public holidays.

Delivery Charges
WebRetailMart provides free delivery on all items if your total order amount is Rs. 500/- or more. Otherwise Rs. 30/- is charged as delivery charges.

Delivery Area
Currently we provide home delivery within Lucknow city, but very soon we will reach to other cities also.

Return Policy
If order is processed and delivered the items won't be taken back or replaced unless there is a reasonable manufacturing issue. In case the product need to be returned for disliking or any other reason then it has to return immediately with out unpacking the item completely or using it in any manner. Customer won't get any refund for partially or fully used items. In all other cases, the refund will be the total order value less 15% of it, before shipping/reshipping cost if any. If any shipping charges involved, won't be refunded. Any cost involved for reshipping shall be borne by the sender.

If the delivery is not executed during first attempt due to incorrect or insufficient address, recipient not at home, address found locked or refusal to accept, the customer shall still be charged for the order. No refunds would be entertained for such items

Order can be cancelled within 2 hours after placing an order. In case we receive a cancellation notice and till that time the order has already been processed by us, the order cannot be cancelled. has complete right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by and accept decision regarding the cancellation. will not be liable to pay/refund, any charges by bank at the time of processing the payment at the time of refund processing. will not refund the amount charged to it as instrument bouncing charges on processing of refund.

Dear User,
We are sorry to inform you that due to warehouse maintenance, our home delivery system will not be available for time being. You can still make your order for your future reference.
Thank you


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